83% of insurance leaders say AI should perform the repeatable operational work, while 86% say people must retain authority over the consequential decisions. Drawing…
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The thinking behind the work.
Every article we’ve published on insurance operations, underwriting, technology and where the industry goes next.
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Perspectives, newest first.
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The back office absorbs roughly half of broker margin, which makes the selection of an agentic AI platform one of the more consequential technology…
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The missing point in the buy vs. build debate is that an AI system is not a fixed asset that depreciates on a schedule;…
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InsureThink By Martin P.D. Henley Chief Executive Officer, mea Platform Published August 3, 2026, 6:00 a.m. EDT. Updated August 3, 2026, 6:03 a.m. EDT.…
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As AI moves from experimentation into core insurance operations, governance can no longer live only in policy documents and oversight committees; it must be…
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Insurance has spent decades investing in processes, systems, and back-office operations, yet true competitive differentiation remains elusive. Elliott Bundy, CMO of mea Platform, argues…
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A panel moderated by Max Richter, EMEA CEO at mea Platform, explored how leading organisations including Citi and Swiss Re are moving AI beyond…
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The brokers expanding margin today are not experimenting with AI; they are using it to execute work, and the impact is showing up directly…
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The working heart of insurance lives in the broker emails, the PDFs, the bordereaux, the spreadsheets, the handoffs, and the judgement calls between them.…
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Elliott Bundy and Subhasis Mukherjee's conversation at Datos discussed agentic AI in operations and it's impact; some key takeaways for insurance leaders? Back-office overhead consumes…
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Rather than replacing the role brokers play in advising on, structuring, and placing complex risk, AI is strengthening it. The firms seeing the most…
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How should (re)insurance operators measure success when AI owns the workflow? See where Agentic AI fits into the workflow today and why it necessitates…
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The (re)insurance industry's current approach to AI ‘not generating a lot of value’ says mea Platform CEO, Martin Henley.
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mea Platform's CEO Martin Henley argues that (re)insurers and brokers are losing competitive ground by building back-office AI infrastructure from scratch. The real advantage,…
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The insurance industry has carried the weight of operating costs for decades — 12–18 points of every combined ratio lost to processes that add…
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In a softening commercial-insurance market, with global rates down 4% in Q2 2025, operational efficiency has become the key lever for profitability. Accenture projects…
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DA Strategy goes beyond traditional advisory, partnering with innovators like mea to bring AI-powered automation to MGAs, boosting productivity, reducing costs, and accelerating growth.…
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Solving Insurance’s Biggest Bottleneck By Martin Henley, CEO, and Mike McGavick, Board Chairman
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Over the past three years, unstructured data AI ingestion has evolved into a distinct, scaled, and indispensable software category within the insurance industry. While…
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There's no denying that insurtechs have some impressive technology, which can (and does) give insurers new capabilities.
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Deciding to build with ChatGPT vs selecting a Vendor for data extraction
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Transforming the Insurance Industry: Solving a $400bn+ Problem
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Selecting a Gen AI Vendor for Insurance Data Extraction: Where to Invest and Where to Be Cautious
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Accelerating ‘data-first’ in pre-bind processing to unlock the potential of Blueprint 2
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AI training is dead, beware this bottomless pit
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PR News Wire: mea Platform Ora Continues to Lead the Market
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The Digital Dilemma: Decoding the Challenges in Commercial & Specialty P&C Underwriting Automation
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System spaghetti: The paradox of insurtech
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mea, the AI powered processing platform for insurers, has today announced the appointment of Lohitashwa Thyagaraj as their new CTO.
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Artificial intelligence (AI) is a term that gets thrown around a lot these days, but what does it actually mean?
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The insurance industry is an industry that has been around for a long time. It has been around for so long because….
