Rising Edge · Specialist D&O MGA · London Market

How Rising Edge took the rekeying out of D&O submissions.

Rising Edge sends broker submission emails straight to mea. Structured data lands in its own underwriting platform, quotes reach brokers faster and nothing in the existing stack was replaced.

Client Snapshot

Rising Edge at a glance

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Company type
Specialist Managing General Agent (MGA)
Market and region
Wholesale London Market and European brokers
Lines of business
Directors’ and officers’ (D&O) liability
Scope
Submissions ingestion and field-level extraction
Integration
Configurable JSON into existing underwriting platform
Core systems replaced
None
Time to value
Live and producing structured data from day one

The context

Rising Edge competes on how fast it answers a broker.

Rising Edge is a London-based MGA specializing in directors’ and officers’ insurance for wholesale London Market and European brokers. Its strategy is built on digitizing the underwriting information chain, so a quote reaches the broker quickly and accurately.

The constraint sat at the very start of that chain: the submission itself. A single D&O submission email can arrive with attachments in almost any format: Word, PDF, PowerPoint, Excel. Turning that mixed, unstructured material into data the underwriting platform can use meant underwriters and underwriting assistants reading each submission and keying the fields in by hand.

For a growing MGA, that step is slow, repetitive and a poor use of skilled underwriting talent. It also sits in the path of every quote, capping how fast Rising Edge can respond however strong the rest of its platform is.

The challenge

Every quote started with someone reading an email.

Mixed-format intake

Submissions arrived as emails with Word, PDF, PowerPoint and Excel attachments, with the same information in a different place each time.

Underwriters as data entry

Underwriters and assistants read each submission and keyed the fields into the platform by hand.

Speed capped at intake

The manual step sat in the path of every quote, limiting response time whatever the platform could do downstream.

Growth without headcount

A growing MGA needed intake that scaled with submission volume without adding people to read emails.

A platform worth protecting

Rising Edge had built its own digital operating platform. Any solution had to feed it, not replace it.

What mea executes

The submission arrives. The data is already in the platform.

mea’s submissions solution manages the process from ingestion through to triage. Because mea is pre-trained for insurance, it worked for Rising Edge’s D&O lines quickly, without a long build or configuration program.

Email ingestion

Rising Edge forwards submission emails and their attachments straight to mea, on arrival.

Insurance-native extraction

mea reads the D&O submission whatever the format or layout, identifying the required fields rather than depending on a fixed template.

Agreed field set

The two teams defined the fields to extract. mea was configured and tested against them.

Structured output

Extracted data is returned as standard JSON, in the format the Rising Edge underwriting platform already expects.

Existing-system integration

The structured data appears in the platform automatically, ready for the underwriter. No core system replaced.

The operating shift

The paradigm of execution: then vs now

The operating shift: before mea against with mea
Before mea With mea
Underwriters read emails and mixed-format attachments by hand Submissions sent directly to mea for extraction on arrival
Fields rekeyed manually by underwriters and assistants Required fields extracted and structured automatically
Manual entry into the underwriting platform Standard JSON flows in automatically, in the required format
Underwriter time split between data entry and underwriting Time freed for risk judgment and broker relationships
A long implementation before any value Live and producing structured data from day one

The business result

Quotes reach brokers faster. Underwriters stay on risk.

Faster broker response

Submission processing accelerated, which accelerates the quote back to the broker.

Operational efficiency

The need for underwriters and assistants to manually input submissions removed.

A more digitized data chain

The underwriting information chain further digitized, deepening Rising Edge’s wider tech and data strategy.

A fast, low-disruption deployment

Live from day one, working alongside the existing platform with no system replacement.

Proof over pilots.

“We are impressed by the ability of the mea Platform to accelerate our submissions processing through their ready-to-use solution. This is enhancing our proprietary digital operating platform. By further digitalizing the underwriting information chain, we are able to further accelerate delivering our quotes to our brokers, in a very agile and efficient way. This is a significant step in our tech and data strategy.”

Philippe Gouraud, CEO, Rising Edge

“We liked that there was little project effort to start using the mea solution, as it worked instantly. The team have worked together brilliantly to implement this solution which is helping our business to go from strength to strength.”

Miles Murphy, COO and Finance Director, Rising Edge

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