28th February
How a Top 5 Global BPO Cut Submission Turnaround from Days to Minutes with mea Platform
Case Study
A top five global Business Processing Outsourcer partnered with mea Platform to automate their submission extraction process across cyber, financial lines, professional liability and environmental lines of business.
Using mea Platform’s ingestion module, the outsourcer was able to increase data extraction accuracy and reduce costs, with accuracy rates measured and tracked at a field level throughout the process.
The partnership accelerated submission turnaround time from days to minutes, while reducing costs across the full process and increasing end customer satisfaction. By automating the submission extraction process, they aimed to provide customers with a quicker and lower cost service.
