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Rachel Watts Joins mea Platform as Chief Operations Officer
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Bermuda, 2 October 2025 — mea Platform, the AI product company transforming (re)insurance operations, today announced that Rachel Watts has joined the company as Chief Operations Officer. With more than two decades of client implementation experience spanning (re)insurance and financial services, Watts brings proven expertise in outstanding execution and driving global implementation efficiencies.
Watts most recently held a senior position at Markel, where she shaped IT operations strategy and directed global technology teams and client delivery. She previously held senior roles at Pacific Life Re, where she was VP of Global Operations and Head of Actuarial Systems, leading transformation initiatives across multiple geographies. Prior to that, Watts was Global Head of Service Management at XL Catlin, leading the global operations integration during the merger with AXA, and continued in this role at AXA XL with responsibility for worldwide IT operations, service design, business continuity, and stakeholder engagement.
mea Platform is redefining how (re)insurers and brokers think about operating expense. By combining domain-specific AI with deep industry knowledge, the platform enables critical process automation with rapid, non-invasive deployment. mea’s ambition is to change the cost and value equation of (re)insurance operations, improving combined ratios and creating new opportunities for profitable growth.
On the appointment of Watts, Martin Henley, CEO of mea Platform, commented: “AI in (re)insurance will only reach its potential if it is matched by world-class execution. Rachel’s operational expertise and strong leadership record ensure that we continue to surpass execution expectations and commitments, allowing more clients to quickly benefit from mea’s AI products. I’m excited for the impact Rachel will bring to our clients and the team.”
Watts said: “I’m proud to be joining mea and helping expand the company’s reputation for market-defining client service and delivery. The role is a special opportunity to join a company where the commitment to product is matched by the commitment to fantastic and efficient delivery. Having seen first-hand the challenges that mea solves, I’m eager to help our clients gain measurable improvements in efficiency, accuracy, and profitability.”
Watts’ appointment comes as mea adds further leadership to the company in line with its growing client base. Recently the company announced Elliott Bundy as Chief Marketing Officer, with more announcements to come.
About mea Platform
Built by industry veterans, mea leverages a domain-specific Language Model (dsLM) to deliver end-to-end automation across all aspects of insurance operations. The platform offers rapid, non-invasive deployment, immediate operational impact, and scalability, significantly reducing costs and improving productivity from day one. Learn more at www.meaplatform.com.
Media Contact
Elliott Bundy
Communications@meaplatform.com
(+1) 347-561-0276
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